{"id":2098,"date":"2019-03-05T08:42:26","date_gmt":"2019-03-05T08:42:26","guid":{"rendered":"http:\/\/luminos.com.mx\/marketing\/2019\/03\/05\/consigue-clientes-leales\/"},"modified":"2026-01-29T20:02:46","modified_gmt":"2026-01-29T20:02:46","slug":"consigue-clientes-leales","status":"publish","type":"post","link":"https:\/\/luminos.com.mx\/blog\/consigue-clientes-leales\/","title":{"rendered":"Consigue clientes leales"},"content":{"rendered":"<p>&nbsp;<\/p>\n<blockquote><p>Es importante que tu cliente se sienta satisfecho tanto con tus productos como con el servicio que ofreces,&nbsp; ya que un&nbsp; cliente satisfecho, por lo general, vuelve a comprar, esto te permitir\u00e1 generar en el&nbsp; lealtad hacia tu marca adem\u00e1s de que este es una buena fuente de difusi\u00f3n&nbsp; gratuita para tu marca pues un&nbsp; cliente satisfecho comunica a&nbsp; sus familiares, amistades y conocidos&nbsp; sus experiencias positivas con tu&nbsp; producto o servicio.<\/p><\/blockquote>\n<p>En la actualidad, lograr la plena &#8220;satisfacci\u00f3n del cliente&#8221; es un requisito indispensable para ganarse un lugar en la &#8220;mente&#8221; de los clientes y por ende, en el mercado meta. A medida que la competencia es cada vez mayor y los productos ofertados en el mercado son cada vez m\u00e1s variados, los consumidores se vuelven cada vez m\u00e1s exigentes.<\/p>\n<p>Por ello es importante que &nbsp;consideres los siguientes&nbsp; aspectos:<\/p>\n<ul>\n<li><strong><em>Se <\/em><\/strong><strong><em>amable en todo momento.&nbsp;<\/em><\/strong>Mostrar amabilidad con cada uno de los clientes genera un ambiente agradable y hace&nbsp; que el cliente se sienta agusto.<\/li>\n<li>&nbsp;<strong><em>A la gente le gusta ser tratada de manera personal.&nbsp;<\/em><\/strong>Desarrolla un Trato personalizado, pues entre mas sea la interacci\u00f3n y&nbsp;el contacto, m\u00e1s comprendidos e identificados se sentir\u00e1n.<\/li>\n<li>&nbsp;<strong><em>Responde r\u00e1pidamente <\/em><\/strong><strong>a<\/strong><strong><em> las preguntas de tus sus clientes.&nbsp;<\/em><\/strong>Con ello les demostraras&nbsp; inter\u00e9s y profesionalismo, adem\u00e1s de que generaras una buena percepci\u00f3n con tus clientes.<\/li>\n<li><strong><em>Cumple tus promesas.&nbsp;<\/em><\/strong>Promete s\u00f3lo cosas que puedas cumplir. Implica ser honesto&nbsp;con el cliente y coherente entre lo que se promete. No olvides que los&nbsp;clientes defraudados son los m\u00e1s dif\u00edciles de recuperar.<\/li>\n<li><strong><em>&nbsp;<\/em><\/strong><strong><em>Nunca debes de decir \u201cNo\u201d <\/em><\/strong><strong><em>a t<strong>us Clientes.&nbsp;<\/strong><\/em><\/strong>Trata siempre por todos los medios de satisfacer las necesidades de tu cliente, pues al decir la palabra&nbsp; \u201cno\u201d estas generando rechazo a en el subconsciente de tu cliente<\/li>\n<li>&nbsp;<strong><em>Conoce lo que tu cliente piensa de ti.&nbsp;<\/em><\/strong>Preg\u00fantales la opini\u00f3n que tienen con respecto&nbsp; a la empresa, servicio, calidad de productos etc. esto puede brindarte informaci\u00f3n \u00fatil acerca de tus&nbsp; \u00e1reas de oportunidad no identificadas.<\/li>\n<\/ul>\n<address style=\"text-align: right;\"><em>Por Elena Zavala<\/em><\/address>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Es importante que tu cliente se sienta satisfecho tanto con tus productos como con el servicio que ofreces,&nbsp; ya que un&nbsp; cliente satisfecho, por lo general, vuelve a comprar, esto te permitir\u00e1 generar en el&nbsp; lealtad hacia tu marca adem\u00e1s de que este es una buena fuente de difusi\u00f3n&nbsp; gratuita para tu marca pues [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2143,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[49,54,53],"tags":[],"class_list":["post-2098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-desarrollo-de-negocios","category-marketing-sales","category-ventas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Consigue clientes leales &#187; L\u00faminos Marketing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luminos.com.mx\/blog\/consigue-clientes-leales\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consigue clientes leales &#187; 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